Terms of Service for East Tennessee Pediatric Dentistry

Effective Date: 01/01/2014

By accessing services at East Tennessee Pediatric Dentistry, you agree to the following terms and conditions:

1. Scope of Services

We provide comprehensive pediatric dental care, including preventive, diagnostic, and restorative services tailored to children from infancy through adolescence.

2. Appointments and Cancellations

  • Please notify us at least 24 hours in advance to cancel or reschedule.

  • Missed appointments without proper notice may result in a missed appointment fee.

  • Repeated no-shows may lead to dismissal from the practice.

3. Financial Policy

  • Payment is due at the time of service unless other arrangements are made.

  • We accept most major insurance plans and will file claims as a courtesy. Any balance not covered by insurance is your responsibility.

  • Unpaid balances over 60 days may be subject to collections and applicable fees.

4. Parental Responsibilities

Parents/guardians agree to:

  • Provide accurate health and insurance information.

  • Ensure their child attends appointments as scheduled.

  • Follow treatment recommendations and aftercare instructions.

  • Communicate respectfully with all staff and providers.

5. Electronic Communication and Website Use

By opting in to receive SMS messages from [Practice Name here] (“we,” “us,” “our”), you agree to the following terms:

  1. SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from [Practice Name here] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg & data rates may apply. Reply HELP for support. Reply STOP to opt out.

  1. Message Frequency

You will receive [state expected frequency, e.g., up to 4 messages per month]

  1. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

  1. Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which can be viewed at [Insert Privacy Policy Link].

  1. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at [Insert Contact Information here].

  1. Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

6. Limitation of Liability

East Tennessee Pediatric Dentistry is not liable for damages resulting from:

  • Delayed or missed treatment due to false or incomplete information provided.

  • Misuse of information submitted via third-party platforms.

  • Actions taken without professional consultation.

7. Changes to Terms

We may revise these Terms of Service as necessary. Updates will be posted in our office and on our website.