Privacy Policy for East Tennessee Pediatric Dentistry

Effective Date: 01/01/2014

At East Tennessee Pediatric Dentistry, your child’s privacy and safety are our top priorities. This Privacy Policy explains how we collect, use, and protect personal and health information when you visit our office or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Parent/guardian names, patient name, address, date of birth, phone number, and email.
  • Health Information: Medical and dental history, diagnoses, treatment records, imaging (x-rays/photos), prescriptions, and insurance details.
  • Payment Information: Billing and insurance information, including credit/debit card data (processed via secure, compliant platforms).

2. How We Use Your Information

We use your information to:

  • Provide pediatric dental care and communicate with families.
  • Schedule, confirm, and follow up on appointments.
  • Coordinate with referring providers or specialists.
  • Process payments and insurance claims.
  • Comply with applicable legal and regulatory requirements.

3. Disclosure of Information

We may share your information with:

  • Insurance companies and billing providers.
  • Referring doctors and dental specialists.
  • Authorized government or regulatory agencies, when required.
  • Technology providers (e.g., electronic health records or communication platforms), under strict data protection agreements.

We do not sell or lease your information to third parties.

4. Your Rights

As a parent or legal guardian, you have the right to:

  • Access and request copies of your child’s health records.
  • Request corrections to inaccuracies.
  • Request limitations on certain uses or disclosures.
  • Request communications via alternative methods (e.g., phone only).

5. Data Security

We implement strong administrative, physical, and electronic safeguards to protect your information. While we take extensive steps, no system is entirely immune to risk.

6. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted in our office and on our website at [Insert Website URL].

7. Contact Us

If you have any questions or wish to exercise your rights, contact:

East Tennessee Pediatric Dentistry
1103 Callahan Drive
Knoxville, TN 37921
info@etpd4kids.com
865-859-0355

East Tennessee Pediatric Dentistry at Oak Ridge
500 Oak Ridge Turnpike
Oak Ridge, TN 37830
info@etpd4kids.com
865-859-0357